Outstanding customer service is our top priority!
We at Puppets on the Pier believe that outstanding customer service and communication are vital to good relations. After completing your order, we will send you an email verifying that your order was received and is being processed. We will also keep you informed of all action being taken on your account (orders, refunds, tracking, follow-up, etc.) by email. Please be sure to check your email regularly.
If an action requires immediate contact with a customer or if email contact is unsuccessful, our representative will call the telephone number given at the time of registration.